Help for your Alexa Skill
Say what you say to open the Alexa Skill you are having trouble with, for example “open sleep sounds”, and this page collects every documented problem for it: wording that reaches it, the launch announcement, sessions that stop partway, and purchases that will not complete.
- My Alexa Skill doesn't open or opens something else — Say “open” plus the exact name, add “skill”, or bind your own routine.
- Alexa reads an announcement before my Alexa Skill starts — No setting removes it today. Amazon says a solution exists.
- My Alexa Skill stops partway or crashes — Reopen it; progress is often kept. Then update, reboot, and test.
- I can't subscribe to or purchase a Premium feature — The purchase screen is Amazon's. Answer plainly, then check your orders.
- I can no longer find Alexa Skills in the Alexa app — They moved, several taps deep. Here is the exact path, with pictures.