Where Alexa+ users help each other

Reddit communities, Facebook groups, Amazon's own forum and help pages written by Alexa Skill developers.

• r/alexa (Reddit) — The busiest general Alexa community, and currently the most active place for Alexa+ discussion. Good for “is it just me?”, because someone usually answers within the hour.
• r/amazonecho (Reddit) — Device-focused. Best when the problem might be the Echo itself: setup, a screen that behaves oddly, one device acting differently from another.
• r/Alexa_Skills (Reddit) — Smaller and squarely on topic. Worth a post when the problem is one specific Alexa Skill rather than Alexa in general.
• Amazon Echo (Alexa) users (Facebook) — The largest of the Alexa owner groups listed here, and a general one: Echo devices, Alexa Skills and whatever has just changed.
• Amazon Alexa Users Group (Facebook) — A long-running group of Alexa owners. Members here shared many of the accounts documented on this site. The tone is generally patient with people who are not technical.
• Amazon Echo - UK Alexa Help & Support (Facebook) — Focused on customers in the UK. Worth using when the answer depends on what has rolled out in your country, which with Alexa+ it often does.
• Amazon Alexa & Echo deutsche Supportgruppe (Facebook) — A German-language support group. Use it if you would rather describe the problem in German, and for what has reached devices in Germany.
• Amazon Digital and Device Forums (Amazon) — Amazon's own customer forum, where Amazon staff sometimes reply. Slower than Reddit, but a reply here occasionally comes from someone who can escalate.
• Access Your Skills with Alexa+ (Amazon) — Amazon's own page on finding and using Alexa Skills in Alexa+. The closest thing to an official statement of how this is meant to work.
• Alexa+ Support (Amazon) — The top-level Alexa+ help hub, covering setup, features and what is included on which devices.
• AnyList: Problems with Alexa in Early 2026 (AnyList) — AnyList's own write-up of the issue where “tell AnyList to add…” reaches Amazon's built-in list instead of the Alexa Skill. It gives the phrasing that still works and says plainly what has and has not been resolved. The clearest example of a developer documenting this for their own customers.
• Sleep Jar: FAQ (Sleep Jar) — The section on the Alexa Skill stopping in the middle of the night is the useful part: it explains why third-party audio can cut out on an Echo, and lists the checks worth running. It also gives the phrasing that starts it and how to buy Premium by voice.
• Big Sky Weather: Troubleshooting (Big Sky) — Covers location permissions, forecasts that do not match your address, and routines that launch the Alexa Skill when you did not ask for it.